Customers who shop Best Buy’s website often come across deals only to find that the items are sold out or on backorder. The site then often directs customers to proceed to the local store to purchase the item (usually denying customers the option to buy online with in-store pickup).
At first glance, this doesn’t seem like such a bad idea: 1) the customer can receive the same price at the store and 2) the customer doesn’t have to wait for shipping or pay shipping charges by picking up the item from a local Best Buy store. The problem, however, comes from the fact that Best Buy continues to operate an internal BestBuy.com website at its B&M stores that shows higher pricing than the “official” Best Buy website.
“I took [the Kodak EasyShare EX1011] to a different station and asked them to price check it, and it came up at $255.99, well over the $234.49 that was listed online,” said one tipster for The Consumerist. “We went to one of their public computer terminals and searched it and it came up at the $255.99, no surprise.”
Source: DailyTech